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Diana Almenara

Customer Service Representative
Meet Diana Almenara, the claims-handling dynamo and customer service superstar at Eastern Insuring Agency since 2024! With a heart full of empathy and exceptional people skills, Diana excels as a Customer Service Representative, focusing on claims, payments, service needs, and Annual Renewal Reviews. Her bilingual proficiency in Spanish and English ensures clients feel understood and valued, no matter their language preference.
Diana’s insurance journey is inspired by her family’s legacy in the industry, and she brings her top-notch customer service expertise to every client interaction. Whether it's solving a problem or just lending a compassionate ear, Diana finds immense joy and satisfaction in helping clients navigate their insurance needs.
Off the clock, Diana dives into her passion for psychology, constantly exploring mental health topics and enriching her knowledge through avid reading. She also dedicates her time to volunteering with orphaned children, providing emotional support and companionship, perfectly aligning with her innate desire to help others.
Diana Almenara – turning claims into care and service into smiles, one client at a time!
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