"What have you folks done right ? Everything I guess, so far ! We've been with Eastern Insuring for quite some time, (over 25 years ?) and we recently combined our Home Owner's, Vehicle and ATV coverage from you, as you know! Easy Payment Plans, and very prompt service when we call for anything. Always letting us know where we need to upgrade our Coverage, and always selecting a company that fits our insurance needs the best, at a reasonable cost! You watch out for your Clients, and it shows!"

"You staff is always willing and available to help! They are courteous and efficient!"

"Very helpful and professional people willing to take the time to find the best policy for their customers "

"I appreciate the knowledge that you have dealing with seasonal properties. It makes things much easier for me. Thanks!"

"You company is not so big that you forget that each person has different needs and you conform to what is best for each person!"

"Price is obviously a factor in choosing insurance, but beyond that the overall friendliness and professionalism of your staff were remarkable. It made our decision to switch carriers easy."

"A professional atmosphere while maintaining a friendly sort of family way. Very knowledgeable of the insurance business."

"Kylie is amazing and has worked with me on a very complicated insurance plan. "

"Our agent, Kylie is really helpful, often going out of her way to save us money and to navigate the sometimes complicated world of insurance. "

"We've been with company for a long time. The few times I've had to speak with anyone, they have always been very polite and I really like that."

"Prompt and helpful with our questions. Good at getting us the right coverage."

"You tried to get me commercial hazmat insurance, Thank you. "

"Prompt service and great price."

"You guys went above and beyond. Thank you."

"You found me a lower rate without me even asking."

"Returns calls and emails quickly and is always very pleasant. Ready with the right answer and if not known will research it and call back. "

"Fast, friendly service! "

"Saved me money when I switched insurance companies. Discounts for multi policies for home and car."

"Always trying to get me the best insurance rate."

"Good service!"

"There was a kitchen fire in one of my apartments. The claim was taken care of quickly. Repairs were made to my complete satisfaction."

"Friendly customer service. Lets you know the best insurance that will fit your needs."

"Always a helpful staff who are ready to answer questions. Very courteous. But most importantly, they are very knowledgeable about insurance. "

"Always there to answer questions and help. Greatly appreciated!"

"Kylie was great at explaining in detail when I had questions."

"Your always there to answer any questions I may have, and very quick to respond. Pricing has always been great also!"

"Very helpful!"

"Very quick to resolve an issue i was having."

"Very easy to deal with."

"They were very helpful, above and beyond."

"Eastern Insuring is a trusting insurance company you can count on! Fast, efficient and courteous."

"Eastern Insurance Agency is great to work with! The staff is always courteous and very helpful I would certainly recommend them for all your insurance policies! "

"Everybody in your office is vary professional . Vary informative, and they keep in contact with clients.. Thank You.."

"Quick, friendly and professional staff! "

"Answered all my questions even though I don’t come from Plattsburgh "

"The Franklin County Land Bank (FCLB) is a new non-profit entity that acquires and improves tax-delinquent properties so that they can provide affordable housing for Franklin County (FC) residents. A portion of the FCLB funding is provided by NYS Homes and Community Renewal (HCR). FCLB required several different types of insurance to meet the requirements of FC, HCR, and other coverage. Frank Shambo solicited proposals from multiple insurance companies to provide the required coverage and negotiated the best pricing for FCLB. Since FCLB is a new entity without a track record, some companies would not provide any quote, making the effort more challenging. Frank provided excellent advice and service."

"I appreciate that my insurance needs are taken seriously. From the first telephone conversation with Kylie I was confident our business was in good and capable hands. I have always received great service with our insurance needs. "

"Penny knew I was in a pinch and did not hesitate to find and secure coverage for me immediately. I called her approximately an hour before they closed on the day before Thanksgiving and she had me set and squared away before closing. "

"FRIENDLY, COURTEOUS, HELPFUL, HELPED ME UNDERSTAND CERTAIN THINGS, HAD THE ANSWERS TO MY QUESTIONS,.............AND SAVED ME MONEY WITH MORE COVERAGE !"

"Your office assisted us in clearing up several issues. We really appreciate you taking your time to assist us. It's good to know that there's someone available locally. Thank you."

"You were all very friendly and made me feel like I mattered as a person."

"Your staff is always friendly and kind. You are always willing to help your customers in a timely manner. Hope this helps. Merry Christmas!"

"Very friendly and are quick to help thank u all for the great customer service and happy holidays "

"Very responsive and helpful service at every step!"

"I feel that Kylie works quickly to answer my questions."

"Friendly service and easy to do business with."

"Very good at getting back to you with any questions updates etc. The team works together and there's always someone to answer the phone Monday through Friday. Everyone is always friendly and professional "

"Everyone there has been very helpful when changing over."

"Good communication and very helpful with all questions"

"Very helpful, understood exactly what I needed, very courteous. "

"Responsive communication in a timely way"

"Kylie is very helpful. Great proactive agent!!!"

"Always look out for customers "

"Great service and fast"

"Always friendly service willing to answer all questions. Jeff I do all our Fire District in Cadyville Insurance here too. And the Commissioners are very happy with Frank and Penny"

"Great service! Great prices!"

"Kylie was very helpful and quick to respond. I really appreciate her personal service."

"Your policies are clearly written , so it is easy to understand what is covered. The agents are helpful when questions are asked."

"I'm not good at texting or using internet but I appreciated the reminder to check my policy before renewal date came. Saved us both time. Don Pageau"

"As a beginner to insurance EIA was able to help me find the best fit for car insurance. They also helped me bundle with renters insurance. I have been with them for a few years now!"

"As a former customer of the LaBarge Agency, we have experienced the same high level of customer service as we have transitioned to Eastern Insuring."

"You have always answered any of my questions and willing to explain anything that I didn't understand. Have had nothing but good experience with you. Thank you. "

"Great customer service! Thank you."

"When we call with a problem or a question, you are so prompt with answers. "

"Every time I call which was every month, all representatives were pleasant, knowledgeable, and helpful. Which means a lot to me especially when I always forget the name of my insurance company. They have taken care of me and auto insurance for years now and I recommend them to everyone. ❤️"

"I always get good and quick results when I ask for comp binders. I was helped through the claims process "

"Always prompt with answers to any question I may have. Very friendly service. Knowledgeable employees. "

"You are always available and more than accommodating to help us with our insurance needs!"

"Kylie listened to me about our needs and answered all my questions. Excellent customer service."

"Amazing attentive service and staff"

"Your whole staff if very pleasant when I call, when I have they give me answers, and if they don't know they find out and back to me in a reasonable amount of time."

"We have worked with Eastern Insuring (formerly LaBarge Agency) for many years. You are professional and always ready to help us out with finding the most appropriate insurance for our business."

"Great communication from Kylie in describing all the options."

"You were very kind and professionally . I liked your low rates it impressed me ."