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Muqadis Jamali

Customer Service Representative
Meet Muqadis Jamali, Eastern Insuring Agency’s newest gem in client service. With a sparkling blend of professionalism and a dash of sass, Muqadis is here to elevate your insurance experience with flair. She’s not just a dedicated and skilled insurance professional—she’s a whirlwind of efficiency with a Bachelor’s degree in Law from the University of London to back it up.

Muqadis’s career began as a legislative researcher at the National Assembly of Pakistan, where she was instrumental in drafting six crucial bills. From there, she transitioned to a role as an Assistant to a Senior Advocate at the High Court of Pakistan, mastering the art of legal research, drafting pleadings, and managing client correspondence. If you think that sounds impressive, just wait until you hear about her leap into the insurance world!

Since July 2023, Muqadis has been shaking things up in the insurance industry as a Personal Lines Customer Service Representative. She’s got a knack for managing client data, handling renewals, and generating certificates of insurance. Whether she’s intaking client information for agents to quote, marketing policies, or overseeing policy cancellations, Muqadis brings a meticulous attention to detail and a passion for keeping clients happy.

Fluent in English and adept in Office 360 and Outlook 365, Muqadis is a powerhouse of communication and organization. But don’t let her professional prowess fool you—she’s also a book lover who enjoys diving into a good read or discussing the latest literary discoveries at her local book club. Her love for travel and mountain views adds a touch of adventure to her well-rounded personality.

Muqadis is known for her calm demeanor, reliability, and the ability to handle stress with grace. Whether she’s managing renewals or answering your questions, Muqadis approaches every task with enthusiasm and dedication. She’s here to make sure your insurance needs are met with the highest level of care and attention. Welcome Muqadis to the team—she’s ready to make your insurance experience exceptional!
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